[Resolved] Airtel — Fooling customers and bad service

Samir Pramanik

from Nashik, Maharashtra

Address:

411028

There is one Airtel staff. He took Rs.500 from me for providing an airtel postpaid connection and gave a new sim to me. Now, its one month and he still could not activate the sim. Now, I told him to return my money and take back his sim, but he is constantly delaying and ignoring my calls.
My name is Samir Pramanik.
My contact number is : [protected]

The name of the airtel staff is Nilesh and his contact no.- [protected].

This is cheating customers in a very bad way.
Airtel being such a reputed organization should not entertain such employees. I expect strict action and refund of my money.

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Sep 17, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

Airtel Customer Care's response Dear Mr. Pramanik,

This is with reference to your post dated 11 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

Samir Pramanik

from Nashik, Maharashtra

Hi,

The customer support guy called and he was very rude in the way he was talking.
Then he asked to do card to card transfer from SBI ATM which is never required for receiving money.
Then he said through Paytm and he asked for my Paytm OTP. I refused to tell him.
It is a total fraud.
There are many ways to send money like netbanking, etc but he insisted on paytm.

Strict action should be taken against this.
The support person was again trying to fool me.
I always thought airtel is the best provide but now its very sad.

Please take some action for the same and I want a refund of my money as soon as possible.

Thanks

Samir Pramanik

from Nashik, Maharashtra

Hi,

I received my money back.

No action required from your side.