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Dear Srividhya R,
We were going through old complaints that we were not able to resolve and came across the one filed by you (#900086). I know this is very late but we are extremely sorry that we could not help you. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.
Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...⇄
Hope this helps.
Please feel free to contact us at [protected]@akosha.com.
Regards
Online Team
Akosha
We were going through old complaints that we were not able to resolve and came across the one filed by you (#900086). I know this is very late but we are extremely sorry that we could not help you. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.
Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...⇄
Hope this helps.
Please feel free to contact us at [protected]@akosha.com.
Regards
Online Team
Akosha
My problem is not solved yet. I haven't got my money back from the these Fraud Airtel people. I have even moved city. WIll this ever be resolved??
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This is with reference to your post dated 07 Aug. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
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airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
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