Airtel — Fraud done by Airtel with Lakhs of Consumers

Address:

Bangalore, Karnataka

For last few months Airtel has been doing Fraud with Customers If you online recharge your mobile for 300MB, it shows that you get a validity of 30 days but they are only giving a validity of 21 days. All the customers who have been recharging online, do not know about this and their validity expires in 21 days. Airtel is takin 30% money extra from consumers by doing this way and in last few months they might have generated a lot of revenue doing this since consumer is not aware of this. I lodged a complaint 2 times but no action was action and today also their website shows that if you recharge for 102 using exclusive web offer, it shows you will get 30 days validity. [protected] On 3rd Jan 2014 I recharged my mobile from internet and I got 30 days validity but it expired on 23rd Jan. I called Airtel Customer Care and they told it's a bug in the system and you will only get 21 days validity. I told the person if it's a bug then you should inform the customers, are you fooling customers by showing wrong information and taking more money ? The guy did not listen to me His name was Zabiulla Khan Mohammad - [protected] On 25th Jan I again recharged online and website showed me I will get 30 days validity but again I got 21 days ? Why is Airtel doing this FRAUD WITH CUSTOMERS ? Airtel has taken more money from me and from all the customers for last 3 months in India who have recharged online. Please escalate this case to consumer court and strict action should be taken against these companies who are taking more money and making lakhs of profit by fooling customers.