[Resolved]  Airtel — Fraud in selling 4g hotspot and sim

Address:560030
Website:Airtel

Hi,

You can reach me on [protected].

I have submitted my documents on 2nd April 2016.

I got a call from a number :-+91-[protected].She said that her name is Suman, and she is calling from Airtel.

She sent a person whom she said that his name is Shayyed.His mobile number is [protected].But the agency people informed me that his name is Md. Usman.

I gave him a xerox copy of my AADHAR CARD and a passport size photo.

He gave me a receipt in name SUN SHINE GLOBAL SERVICES.

When I called today this agency regarding the activation of my sim, they informed me that Sayyed who sold me the 4G Dongle and Sim does not work with them and he has done some fraud by giving the receipt of their agency.

The Contact number of this agency is:-+91-[protected].

The TIN number written on the receipt is :-[protected].

I will be attaching the scanned copy of the receipt with this mail.

I just wanted to know, if I share my details to AIRTEL how these fraud people contact and even sell AIRTEL 4G HOTSPOT AND SIM.

I hope you people will look into this issue and keep me posted on this.

I had very bad experience with AIRTEL.
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Aug 15, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2016
Airtel Customer Care's response
Dear Mr. Ranjan,

This is with reference to your post, dated 05 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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