[Resolved] Airtel — Fraudulent SIM issued on my ID

Gyan Vardhan Singh Dikhit

Address:

Lucknow, Uttar Pradesh, 226010

I am suddenly receiving these messages on my idea sim.
I never requested for any other sim or any airtel service.
It seems somebody got himself a sim on my name.
I want to resolve this issue so that no body could use a sim on my ID for illegal activities.

Following are the messages received from Airtel.

1st message from AK-AIRFTA

airtel mobile [protected] is now activated. Pls call [protected] from your alternate mobile number for verfication and service activation.

2nd Message from AD-AIRRTV

Thank you for your interest in Airtel! We received your request for activation of mobile no. [protected]. The same will be activated within 24 hrs.

3rd message for AD-AIRRTV

Dear customer verification with your local reference for your Airtel Mobile [protected] has been completed successfully. We will keep you updated on the progress.

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Aug 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 21, 2016

Airtel Customer Care's response Dear Mr. Dikhit,

This is with reference to your post dated 20 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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