[Resolved]  Airtel — frc and any recharge to my number is unsuccessful

Address:	635109
Website:	www.airtel.in

Hi, I have recently ported to airtel from vodafone and got my number [protected] got activated on 31.01.2019 from that day onwards i'm not able to recharge ( Via EC, AIrtel Store and Online) and because of that now my outgoing and incoming have been blocked. I have spoke to customer care and Airtel Relationship Centre but till now there is no solution.

I have been told that there is some issue with the backend server and this problem is being occurred to all the new customer but when i was in the Airtel Store i saw a customer gets his FRC done with no issues and the store executive itself said those word.

Repeated follow ups regarding this issue but still it has not been resolved.

Please resolve this Issue ASAP or Make changes to receive incoming calls and message to my Airtel prepaid number [protected] till the issue gets resolved.

Reference no. for my complaint request earlier CONRC[protected].

Note : after this also i went to Airtel Store and contacted the Customer Care all they say is i have a sent a e-mail regarding the problem and will be sorted out in 48 Hours. But it's been 7 days and still not resolved and now my incoming and outgoing stopped and it become a huge problem.

Kindly please resolve the ASAP.

Thanks.