[Resolved]  Airtel — Harassment from Airtel by forwarding promotional call

Address:	380007
Website:	www.airtel.in

It's been almost a month I am following up with Airtel, as number is already in DNC and Airtel also confirms the same then also I am getting promotional calls. Complained more than 20 - 30 times in the period of 3 months. They use to open and close the complain and do nothing. From past couple of days daily sharing almost 2 sample number of those promotional calls but I use to get the reference number only as a response, no resolution. Here are some ref. no.;
70632719
70637287
70673207
70673244

and they upfront saying it will be closed in 8 days.
Yesterday it was a Height, I got a response SMS on one of the complain saying following;

"Dear Customer, with reference to the Service request no. 70599249, no action was taken as we could not find the promotional call/SMS in your Airtel Mobile call records for the reported date and time. If you are not satisfied with the resolution, contact 198 or Appellate to raise an appeal. For more details, visit www.airtel.in/mobile/prepaid/reach-airtel/mobile-cstomersupport/"

in response I shared the snapshot of the call the came on that day, post that there is no any communication, really sick and tired of these calls. kindly help me to get the email of senior management in Airtel, hoping they will understand my problem.

Desperately seeking help.