Comments
Dear Madam,
Now it has been more then 5 days I have reported this issue, I have sent you mail with my Airtel Number and my alternate contact number, however, no one from your side has contacted me.
Airtel say that they are open doesn't hide anything, I use Vodafone 3g pack on my mobile and I get daily report from them how much data I have consumed here I have just downloaded basic JPG files and I got the message from your side that I have consumed 4GB of data, If you are open then i challenge you'll just give me details how much GB I have uploaded and How much I have Downloaded. If you say I have consumed 4GB of data then send me all the details from which website I have downloaded and Which website I have uploaded, I want to see what data you'll provide when I have consumed some what between 500mb-700mb of data.
If you don't have any details then yo please refund my money and take your Hotspot back.
This is my Humble request.
Now it has been more then 5 days I have reported this issue, I have sent you mail with my Airtel Number and my alternate contact number, however, no one from your side has contacted me.
Airtel say that they are open doesn't hide anything, I use Vodafone 3g pack on my mobile and I get daily report from them how much data I have consumed here I have just downloaded basic JPG files and I got the message from your side that I have consumed 4GB of data, If you are open then i challenge you'll just give me details how much GB I have uploaded and How much I have Downloaded. If you say I have consumed 4GB of data then send me all the details from which website I have downloaded and Which website I have uploaded, I want to see what data you'll provide when I have consumed some what between 500mb-700mb of data.
If you don't have any details then yo please refund my money and take your Hotspot back.
This is my Humble request.
How many more days need to complete the investigation, you'll don't have guts to accept your fault.
WORST CUSTOMER SERVICE.
ONLY IN TV ADVERTISEMENT YOU'LL ARE OPEN.
WORST CUSTOMER SERVICE.
ONLY IN TV ADVERTISEMENT YOU'LL ARE OPEN.
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I have sent you a detail mail, hope you could resolve this issue. We expect good service from brand like Airtel.
Rgds,
Omprakash
[protected]@gmail.com