[Resolved] Airtel — I feel like throwing my airtel sim now

Jasmin Oza

from Mumbai, Maharashtra

Address:

400104

It is very simple I lost my phone Saturday I get my new sim in the morning from Airtel gallery they tell me it will be activated in max 4 hours.no it is not true it does not get activated because Airtel is straight forward to their customers then finally at night 11pm my Airtel sim is activated.amazing I was happy felt like throwing a party but no because you have Airtel sim
Now my outgoing is blocked and computer message will tear your ears by saying you have outstanding amt 838/- rs.where I have a credit limit of 2500/-
Whole Sunday goes like this.all the calls you made to 121 no use of that.finally at night Monday I call Airtel customer care out of frustration and some senior guy comes and console me and he told me that by tomorrow morning Tuesday 10am my outgoing will resume.
Let's see because I have Airtel sim I am keeping whole night fast so that in the morning my outgoing will work.
Pray for me guys
BECAUSE I HAVE Airtel SIM -:(

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Sep 2, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 26 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Aug 02, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 26 July 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Anil S.
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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