[Resolved] Airtel — Imparting different information for same quire

amitjudo

from Kolkata, West Bengal

Address:	793001
Website:	www.airtel.in

I was trying to recharge my dish tv and calling airtel customer support numbers
1. North east customer care no. found switch off
2. then customer care no. [protected] was given me figure of 6570/- for recharge
3. after 10 to 15 minute again on same number the different figure was given ie 7227/-
4. and on internet the figure is 6220 /-
5. during 13th to 17th call from airtel has offer me to recharge with 6000/-
6. 12150 custmor care no. did not give me any detail due to technical error.

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Aug 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 08 April 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 21, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 08 April 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd