[Resolved]  Airtel — Incoming and outgoing calls issue.

Address:

New Delhi, Delhi

Hi Team, I am not able to make or receive calls from last night on my airtel connection ([protected]). The worst part is that i am a working person who is operating through home (work from home). My entire coordination based on Telephonic communication and due to this issue i am not able to work from today's morning and Today i have a urgent work with a dead line in a company. They will mark a escalation for this. And what airtel support Executive's did. They replied me in the morning when i called over there that Sir we are not having supervisor on the floor right now you can call us after 10 am. I thought airtel support is a 24*7 service for the airtel users but today i got to know that they are also like branded outlets as i heard that supervisor will available after 10 am. not only this second time when i called they disconnected my call by putting the phone on hold and 3rd time when i called they didn't even ask that for which number i want to file a complained and directly escalate the call to the supervisor level. I believed that i am using this network from last 5-6 years back but today i really surprised that we people are nothing because there is no instant solutions for the valuable customers. Airtel needs to compensate for my today's loss. and i don't want to continue with airtel network it was a good experience with them. Tanuj Sharma Microsoft Anti-Piracy (RSMS) M: + 91 [protected] |