[Resolved] Airtel — incoming and outgoing sms issue

sudesh Kamble

from Kalyan, Maharashtra

Address:

Airtel Gallery, shop 14/20, Siddhivinayak Sankul, Opp Sitara Hotel, shivaji Path, Kalyan west, Pin 421 301

Facing issue related sms.
Since feb 2020 facing issue.
In lockdown situation visited at airtel gallery end of may 2020 for 4-5 times they changed simcard as well they given only assurance that problem will be resolve by 24 hrs, 48 hrs again same commitments but not issue yet not resolved.
Still incoming and outgoing sms not working.
Very worst service airtel gallery kalyan west 421 301.

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Jul 15, 2020

Complaint marked as Resolved

Airtel Gallery Executive name - Tanaji Contact Number - 9987234865 Airtel Gallery Address - Shop No 18 & 19, B Wing, Building No B, Usha Commercial Centre, Kalyan Village, Kalyan West, Kalyan, Maharashtra 421301 Complaint - Since Feb-March 2020 not able to receive and sending SMS service not working for airtel number using.in the lockdown May Month we visited Airtel Gallery at kalyan west 421 301, executive only giving false and wrong commitment that your problem will be resolved by 24 hrs, 48 hrs etc, in the loackdown time even we visited 4 to 5 times within 10 days, we suffer a lot to meet airtel gallery people to resolve the problem of SMS related. we wait for 30-40 minutes every time in Que to meet airtel people even pandemic situation because banking and other works we are doing from home only but we are anot able to recive OTP and other task which depends on SMS. we are very unhappy with the Airtel Kalyan Manager and Executive as they are not taking seriously to help and resolved the problems of customer. Thanks, Sudesh Kamble

Airtel customer support has been notified about the posted complaint.