[Resolved] Airtel — Incoming services inactive after MNP

DineshRawat

from Delhi, Delhi

Address:

New Delhi, Delhi, 110027

My friends have suggested me to move to airtel from reliance bcz of network issue. So i requested for mnp.. On 22nd june 2017, the network of old sim disconnected and i inserted new airtel sim and i did 59059. After that till now i'm not receiving any calls.. I tried calling 121 but its waste of time.. So i put online complaint on airtel website.. And i visited airtel store 5 times a day each till now. Still now no incoming calls from airtel numbers.. You may check my number: [protected]. While calling to my number it says number does not exist. Here my simple question to airtel: 1) do airtel provides no incoming calls for mnp customers? 2) i'm a bussines men i have to attend so many calls every day. Who will bear the loss? 3) no reply no calls for any complaints. Simply close the complaints. Do you really have any concern for customers? 4) let me suggest shall i move to old network? Really disappointed.. Number: [protected] alt num: [protected].

Dinesh singh rawat.

Was this information helpful?

No (0)

Yes (0)

Jun 26, 2017

Complaint marked as Resolved

I didn't get any resolution yet. They just replied me that they are looking what's going on. But I didn't get any solution yet. Waiting for the solution, not for reply.

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 25 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Related Airtel reviews

View all 54520 Airtel Reviews

Comments

Nikhil Mankame

from Mumbai, Maharashtra

Hi I am Rohit
My mobile number - [protected]
Serial no of voucher - [protected]
What should I do now.
Plz suggest me a way to get that voucher activate

Darshansurvase

from Pune, Maharashtra

Maine 349 recharge kiya he par bhi 4G nhi chalra sir 2G chalraha he mob. Setinge sahi he 3G activate kiya to no sirvice A rhi he plllzzz sir mera problem solve Karo..

Airtel Customer Care's response, Jun 26, 2017

Verified Support

Dear Customer,

This is with reference to your post, dated 26 June 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

DineshRawat

from Delhi, Delhi

Hello mam, how much time will it take to resolve the issue?
I have called customer care, they say services are active but if services are active then why I'm not able to receive any call and not able to use SMS service also. When someone from local msg me he is charged as he was charged before.and while calling to my number [protected], it says " number does not exist Please check the number." It seems my no. is partially ported. I visited Airtel Store also but didn't get any solution yet.