[Resolved]  Airtel — Indifference and reckless behaviour of serving staff

Address:600017
Website:www.omsengineering.com

I am a Aircel customer right from the time of RPG and I have about a dozen mobile connections.
I am also Airtel customer having Broadband and Digital connection.

As I felt Airtel is a better company to relay upon, I called on your sales team and signed the required papers to shift all my mobile connections since number portability is available.

As early as 22nd September the paper were handed over and I was assured that transfer from Aircel to Airtel will be done with in 7 days.
Its now 12 days nothing has been heard about it.

The worst part is your staff are not responding to my calls and messages they are deliberately avoiding me which is hurting.

Person who dealt is 1. Mr. Kumaran [protected]
2. Mr.Yesodharan [protected]
3. Mr. Karthik [protected]

All of them are reckless in behavior and they say they are not employed by Airtel hence not worried.

Hence I felt that being an Airtel customer already I should bring it to your notice about the things happening.

Looking forward to your action and help for shifting my mobiles to Airtel.

Regards

S.L.Omprakash
[protected]
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Nov 8, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Oct 05, 2016
Updated by omprakash seeba
Thanks for your ready acknowledgement, kindly speed up the CUG connections applied for with porting. All required documents were provided to your rep. The matter is delayed and your representatives are avoiding our calls and messages. Matter most urgent.
Verified Support
Oct 08, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 5 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

I am a airtel user. I am from Nashik Maharashtra. I am using airtel from 3 years. I have recharged for 3 sms packs. It gives the sms pack details when i check balance but it cut the main balance when i send a sms from my mobile please help.

Name: Gaurav Bhanose
Airtel Number : [protected]

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