Airtel — itemised billing not provided

Address:

Ghaziabad, Uttar Pradesh, 201010

I have a prepaid number of Airtel. As per Regulation 8 of Telecom Consumer Protection Regulations 2012, a service provider is required to provide the call details to a customer on its request. I made a request to customer support but they denied by saying that since I'm on a unlimited plan. The request cannot be taken. Airtel, Please do something. I need my call details urgently. I have also applied their process EPREBILL but nothing happened. Please tell me how can I get my call details.