[Resolved] Airtel — Landline connection refund

Vinod Prakash

from Chennai, Tamil Nadu

Address:	600042
Website:	airtel

Dear Sir/Madam,
I had requested for a Landline with broadband on 25.06.2016 and paid an amount of Rs.1000/- A/c No.[protected] and was assured that there was feasibility in my area and I would get the connection shortly, but to my shock I later learned that there was no feasibility and asked for a refund. They asked me for my bank account no for a refund which I was not prepared to disclose due to security reasons. Hence I was assured of a refund cheque, but so far I have not received any cheque. Hence I request you to look in to the matter and get me a full refund with interest.

With regards,

S. Vinod

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Jan 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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