Airtel — Line dead since 14-11-22, still being charged for it.

Address:

W-93 ' S' BLOCK MIDC, BHOSARI, PUNE-411026

I have been following up for this compain since[protected] with everybody possible in airtel. Nobody seems to to interested in retaining customers. My line is dead since[protected] compain no is [protected]. To top it all i have been charged for the whole month when my line is dead.
Nobody has the decency to reply to my mails or call me.
Absolutely pathetic service – airtel is taking big about 5g,
first provide the basic connectivity without breakage and then talk about going 5g

i have even asked for changing my connection from copper coonection to fiber optic connection, but even request is left in the dustbin.