Airtel — looting on data usage airtel says that i have used 10gb data in 3-4 hours display my data a/c as zero balance

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

I have recharged 365 days plan 10gb data on 28/10/2017 at 11:57pm on 11/11/2017 it was stoped working how even i have not used internet totally more then 3-4 hours how could 10gb data plan will get expired in this period of time. Does airtel provide such kind of service if this will not be resolved i will do esclate it to the highest level as much as i can or put the matter to consumer forum different channels. When i tried to call customer they say that i have used
Total 10gb data in 3-4 hours i think they have now started to looting the people

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Prabhat tyagi