[Resolved] Airtel — MNP approva

Maheshkumar S

from Bengaluru, Karnataka

Address:	560043
Website:	www.airtel.in

I had initiated MNP for two of my numbers ie [protected] and [protected] from Airtel to Vodafone but the Airtel PR called me on 25 th Jan and requested me not to move to Vodafone and gave a good scheme . I agreed to it and asked them to cancel the porting for both the numbers . Today 1st Feb one of my number ie [protected] got deactivated . Called customer care I am waiting on hold while I am typing the message Prasad was the executive whom I spoke to he was not only rude but kept me on hold for more than 20 mins and now the line got disconnected . Airtel stoped porting for only one number while I had requested to stop both numbers . I guess Airtel is happy sending the customer to other providers

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Mar 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

ankur07090

from Gurgaon, Haryana

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.