Address: | Chennai, Tamil Nadu |
I am the airtel customer for the past 13 years, i have not paid the mobile bill for the past 3months due to my mobile billing issue, i have raised many complaints to customer service no body had resolved my issues, i have not used any application on my internet, suddenly my data usage is crossed as per Airtel, this is totally reduculas, i tried contacting customer service i didnt get proper response internet connection got disconnected one airtel person confimed that it will be waived of in next month you can pay 1000 RS will adjust in next month billing, i have paid the same but no adjustment made and internet also not activated. now outgoing and internet is disconnected, i have already moved to different service provider, now i am ready to pay exclude internet charges and DO NOT WANT TO continue with AIRTEL any more.
I have been getting calls from airtel collection departement person by name called ARUN[protected], [protected]. he is using unparlimentary words for making the payment without even understanding my issue, i am ready to file a case against this to airtel to meet leagally in a court. working in a corporate company airtel collection departement the way spoken i am totally dissatisfied. i do not want anyone disturb be me for payment, i am ready to meet leagally for this issue. Was this information helpful? |
This is with reference to your post dated 12 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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