[Resolved]  Airtel — Mobile number got disconnected

Address:	Gurgaon, Haryana, 122002
Website:	www.airtel.in

Hello team, i am using 9535095xxx (Bangalore numb) from last 6years. Recently, i shifted to gurgaon. I raised bangalore to delhi mobile number circle change request on 16/08/2016 and submitted my document at gurgaon sector 4, airtel store. I also paid 150rupees for recharge. My old sim got disconnected and i noticed there is zero signal on my new sim. I tried 3-4times after 4-5days interval to check whether new sim receive any signal as i need to dail 590xx to activate it (As informed by airtel team) but all in vain. Last weekend, i visited airtel store at gurgaon sector 4. Here, i come to know, instead of proceeding with my circle change request, airtel team have disconnected my number which i am usnig for aadhaar, bank otp and other official use.
I am not sure, why they have disconnected my number as it is used by me from last 6years and it's shared between all my personnel use and circle. I spoke with airtel customer care, and irritating part, even they also did not know why it got disconnected. As it show 'this number is disconnected but there is not reason showing on their screen.'
I reqeust airtel team to take up this complaint on priority and contact me on my personnel mail id bharat.co.[protected]@gmail.com for required information.