Airtel — money deducted for unsuccessful recharge from airtel money

Address:

Coimbatore, Tamil Nadu, 641006

On[protected]:15am, i tried to recharge my mobile phone using the airtel app. I had enough money in the airtel payments bank. After submission my money was deducted from the airtel payments bank that did not provide me any transaction id and i was told to wait for the response of the service provider and if the recharge is not successful, i will be reimbursed. Till now there is no response either from the app or through message. Customer care line is also not responsive.