| Address: | Mumbai City, Maharashtra, 400076 | | Website: | www.airtel.in |
Dear sir/mam
I recently paid a visit to nepal from 22nd july to 24th july 2016. i am sure i didn't do any internet surfing related activity on my mobile using the airtel sim while i was in nepal. however, i didn't check the mobile data button on 22nd july and my mobile was on for sometime before i switched it off. usually, to avail any service, the airtel guys notify me first and it is up-to me whether to activate the pack or not. this didn't happen.instead, in the name of international roaming rental, they have charged more than 150 rs.
I recharged my mobile with 100, 50, 10 (advance talk time) and 70 rs. the total talk time was 83.96+40.48+10+57.87 = 192.24. this much has been deducted. every time, i recharge, the balance reduces directly to 1 rs. what the hell is this? when will this money drain stop? i am afraid that the next time i recharge, same crap will happen again.
When i have not subscribed to any international roaming pack, who gives you the right to deduct money? money doesn't grow on trees. i need my money back.
Please provide me back my money and stop this roaming rental which you guys have activated automatically. also please provide me details of any other operator who doesn't do backstabbing. i am fed-up o[censored]sing airtel and want an mnp. this isn't the first time that i am complaining. please send me the mnp procedure. i wanna switch. before that, i want my money back.
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My Airtel number is [protected] registered in my name (Chandan Joishi) with IIT Powai as the registered address.
I don't have an alternate contact number and have been using Airtel for the past nine years. Before this number, my airtel no. was [protected] (Assam).