Airtel — my airtel app deducted amount twice

Address:

560078

I tried to recharge my mobile using my airtel app for the amount 558, while doing this without any intimation and notification they have deducted the amount two times which is rs 1116,

I tried to call airtel but you know how difficult it is to get connected after doing all ivr drama they disconnected my calls

I got a message stating that they will refund the amount in 7 working days, what!!! 7 working days are you guys joking, please understand the pain rs 1116 is big amount for us.

Please fix my issue asap mobile number [protected]