[Resolved]  Airtel — My Parent Number [protected] works fine however Child Numbers [protected] and [protected] are not reachable 90% of the times

Address:

New Delhi, Delhi, 110054

Hi

I have a myfamily plane with parent number [protected] and child numbers [protected] and [protected]

My parent number ([protected])works absolutely fine

However, both child numbers ([protected] and [protected]) are not reachable 90% of the times in Delhi

Surprisingly, the child numbers are reachable in Mumbai Area.

We have tried the following options, however they did not resolve the issue :

1. Changed both the SIMs of the child number

There is no problem with the phone as we tried the following :

1. I put my parent number SIM in the phones used by the child numbers and the parent number works fine on these phones

2. I put the child number SIMs in my parent number phone and both dont work

Hence, from the above it can be concluded that there is no issue with either the SIM or the phone. There is an issue with the numbers themselves

Kindly help at the earliest -Reach me at [protected]