Airtel — Network washout

I stay at KPHB 9th phase and in our colony we are having network issue from last 3 weeks and response from airtel is very disappointing. Even after repeat requests and complaints in their app and customer care, it is of no use.
Till this moment no one has contacted me regarding whats the issue and complaints in the app are marked resolved without resolving. They dont seem to care about the customers at all as its not just me, our colony people are facing same issue from more than 3 weeks,
I[censored] really care about us atleast now call me and resolve the issue after this long. [protected].