Airtel — No proper response for my hello tunes

Address:Bangalore, Karnataka, 560034

Hi team,

I have activated hello tunes yesterday but not working today. So I called to 121 service but those people they are not caring on the services and made me wait for nearly 30 mins. The supervisors are not able to service properly

They are saying simply that i was not activated but yesterday i was charged nearly 60 rupee for this hello tune. The worst service I got from the airtel karnataka. I was a golden customer in andhra but here there is no response with the same number but portal I have changed.

If i was not supposed to get my hello tunes activated in 24 hrs then i will block this network and will got to another network. But i carry farward this to still more high levels.

So, pls treat the customers with care and by helping us properly. I hope you understand.
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Dear Rama,

This is with reference to your post dated 28 February 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Rama,

This is with reference to your post dated 28 February 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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