Airtel — no service in my area

Address:

Idukki, Kerala

I am a user of airtel network. I had recharged with 4g/3g plus unlimited calls pack for 3 months. Previously i was able to get my network on 4g in my section that is kerala section, thodupuzha region. Now i am not even able to get the service. I can't even make a call. What further instructions i need to choose to get my service, due to this problem i had lost my money for the payment of recharging. If this continues like this i will be forced to change my network to other. I need an immediate solution for this problem. Even when i tried to reach on customer care i was not able to specify my complaint on 121 customer care number because it was not specified. Please make sure to find a solution for my problem and provide me with customer care number to talk with assistants