Airtel — non-activation of sim after submission of document

Address:Patna, Bihar, 801503

I have been using an airtel prepaid no. [protected] since last two to three years. On 31.10.2018 this no. Stopped working. I consulted the airtel store located at jagdeopath, patna bihar on 01.11.2018. It was said by the staff of the store that your sim has not working and new sim will have to take for continuation of prepaid number. A new sim was issued to me by the airtel stores after taking the documents, one colour photographs and fee of rs 25/- against sim. My no. Has not be activation till now. And due to non-activation of my number i have already suffered a lots of problem which could not be ruled out. After no response from the service provider as well as from airtel stores for activation of my prepaid no. I am registering a complain for redressal of my grievances at the earliest.
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