Airtel — NON FUNCTRIONAL MOBILE

rathinghosh

from Delhi, Delhi

Address:

New Delhi, Delhi

My Airtel postpaid mobile no [protected] recently giving lots oftrouble- To start - Ot was not getting network connections - I visited Airtel outlet at Mayur Vihar Phase @- got SIM changed - It did not get network connection for two days - had to visit same office to get it operational ( Network connection). SMS was blocked as a result of SIM changed- it got operational on request- Today The number is a again open for Emergency Call only - I cannot make calls or get important bank functioning carried on as a result- May I request you to kindly inform the actual problem- why it has become so eratic that I face problems even after bills are cleared well before last day of payment?

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Jun 01, 2015

Updated by rathinghosh My Airtel post paid mobile no [protected] recently, is giving lots of trouble- To start - It was not getting network connections - I visited Airtel outlet at Mayur Vihar Phase 2 and- got the SIM changed - It did not get network connection for next two days - had to visit same office to get it operational ( Network connection). Next I found that the SMS facility remained blocked as a result of SIM changing.
It got operational on request only.
Today The number is a again is open for Emergency Call only - I cannot make calls or get important bank functioning carried on as a result- May I request you to kindly inform the actual problem- why it has become so erratic that I face problems even after bills are cleared well before last day of payment?

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Ghosh,

This is with reference to your post dated 01 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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