[Resolved] Airtel — Not able to receive SMS from any services.

nikhil nambiar

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560029

Hi,

I am not able to receive any SMS to my Airtel,
Mobile number: [protected]

Also I am not able to reach any one for one to one call, coz 121 dont have any option for the same.
Fed up with continuous issue with Airtel and its customer service.
Recently I had a sim swap for 4G from Airtel store and not I regret the same, totally uneducated people, had to swap twice and wait for a day to get my sim active.

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Jun 13, 2017

Complaint marked as Resolved

This was a wrong communication from service provider. And resolved automatically.

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 8 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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Jan 24, 2017

Updated by nikhil nambiar I have not got any resolution detail, few people called me, I dont know what they were talking.

It activated the SMS service after 48 Hrs, your CSR sitting in Total Mall Kormangala dont know basics of sim swapping, please teach them.