[Resolved] Airtel — Not able to send sms from Airtel no [protected] on one plus 3

Manish De

from Lucknow, Uttar Pradesh

Address:

110029

I am an Airtel customer since last 10 years. I am using one plus 3 mobile with dual sim. I have been able to send SMS through my no [protected] but not through the no [protected]. I have tried to contact Airtel but didn't bear any fruit. As a long-term customer of Airtel, I expect atleast some respect for their customers so that they continue to be with them life-long rather than shift midway. Please look into the matter so that I can send SMS from [protected]. Thank you.

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Mar 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

ankur07090

from Gurgaon, Haryana

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.