Address: | Faridabad, Haryana, 121001 | Website: | AIRTEL |
Sir,
I am using an Airtel dongle No.[protected] at my residence Flat No.505, GH-11, Prateek Kunj, Sector 21-C-III, Faridabad. Time and again I am requesting for the following two issues:-
(i) Low speed and non uniform speed.
(ii) Automatic Log out
As I have already informed you that I have purchased exclusively for on line classes of my kids and in the absence of speed it is not possible for them to take classes. Secondly, automatic log out disturbs their concentration and classes again and again, as they have to log in again and again. The problem was explained verbally to Airtel Executives as well as emails are written to them. It is a sheer wastage of money if I do not get both these things.
I request you to kindly look into the matter and sort out the issue please.
PRADEEP KUMAR Was this information helpful? |
This is with reference to your post dated 17 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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