[Resolved] Airtel — Not refunding amount

Sudhanshu Kandpal

from Delhi, Delhi

Address:

110068

I applied for an airtel broadband connection in month of dec 2016. A guy came from the airtel office and asked for 1000 inr for which i gave him the cheque of same amount (Cheque no 613444). After few days he called and told me that you don't have an empty port in your area so we won't be able to provide you the connection at present but withing a week or two, we will get it done. This all happened in month of december and till date i am chasing around airtel customer care but i got no response. Neither they returned my money nor they installed the connection

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Jul 24, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2017

Airtel Customer Care's response Dear Mr. Kandpal,

This is with reference to your post dated 10 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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