Airtel Online Recharge — recharge not reflected

Address:

Allahabad, Uttar Pradesh

My name is mohd danish and i am an airtel user ([protected]) as on 16th april, 2020 i made a recharge of rs 558/- with discount of rs 40/- and just paid 508/- only as the amount was deducted from my account but today is 23rd april and the recharge is not reflecting on my mobile number. Due to an emergency i made a second new recharge of same amount and the second one is reflecting in my account on the place of 558/- i paid 508+508= 1016 rs. Plz help me to solve my problem otherwise the other way will be to simply do an f. I. R on online money stealing and on airtel...