Airtel — Paid full payment for broadband and denied service

Address:Pralhadnagar, gujarat

First of all, please for god's sake train your uneducated employees.
I went to set up a broadband near pralhadnagar, gujarat, india; and all the employees in the store didn't even know how to even initiate the process. After 3 visits we finally got to select a plan and paid for the whole year in advance. The uneducated employee promised us to set up a connection in 48 hours. Nothing like this happened and after calling her 10 times in a day continuously she said the connection is not possible. They said they will initiate the refund and god knows when i will get that.

Thanks for this horrible experience, never recommending airtel to anyone. The worst and absolute dumb people in your offices. Kindly do the world a favor and give them basic lessions of what they are supposed to do.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information