Airtel — Paid money for Airtel fiber on 9th Aug 2022 but no connection has been provided

Respected Sir/Madam,

I have opted for a internet connection in my house in Rajnandgaon, Chhattisgarh. I paid the money for the same after a survey was conducted at my home by Airtel person, After checking the location & connection feasibility I was told to pay for the connection i.e a sum of 3004/- rupees for six month connection & I was promised that the connection will be given within 24 hours time period. But nothing like that happened.

I have tweeted the above complaint for the same but still no success. One of their agents was asking me for OTP, even when nobody reached my premises for installation. if I would have given the OTP ( the msg for the OTP was saying that the modem has been fitted & was asking for OTP for the same) the same person was saying me to opt for JIO fiber even when he is working for Airtel

My precious time has been lost. Please sir/madam HELP me if you can.