Airtel — poor services and misbehaving staff

I am writing this just to make you aware about my disappointment with airtel staff. I went to vasundara enclave airtel store for checking my bill details & payment for my bill you staff is really very rude they charged me rs. 50 in cash for paying my bill. Also instead of giving a needful help the staff was busy on phone. There is no space to sit and space is very less for which i need to wait outside. I was in hurry & i need early support from them but they didn’t listen to me and started arguing with me.

It was such an bad experience of mine which i need to pass on to you. They don't no how to deal with customers and not to charge any extra money. I know no other operator can charge any money for the bill payments.

Sincerely,
Neha