[Resolved] Airtel — Porting completed , number not activated

SAI PAVAN DAVINENI

from Hyderabad, Telangana

Address:

520008

Hi my number is [protected]. I ported my number from idea to airtel i received the sim from airtel store (K p nagar, vijayawada, a. P-520008). The number got deactivated for idea but it is not activated at in airtel. As i have a link up of this number with many i was getting my problems without this number. So i need a quick solution.
I am attaching the sim details.

+1 photos

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Jul 23, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jun 09, 2017

Updated by SAI PAVAN DAVINENI Number ported : [protected]
Other contact number : [protected]

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Comments

LohitSingh16

from Bengaluru, Karnataka

I got a call from Airtel regarding number porting. I agreed after knowing about the plan where I get unlimited calls local and std + roaming incoming and outgoing free in Rs 499. I requested to port my number from Vodafone to Airtel on +3rd June 2017. But I haven't got the sim yet instead of that my Vodafone sim's network not showing.. Its really embarrassing situation. I tried to call that person back but her number is Switch off.. her Name is Varsha Patil and her number is [protected], [protected]. Please help.

Airtel Customer Care's response, Jun 15, 2017

Verified Support

Dear Lohit,

This is with reference to your post, dated 12 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [email protected]

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care's response, Jul 6, 2017

Verified Support

Dear Customer,

This is with reference to your post dated 12 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd