Airtel — Post paid mobile connection issue

Address:	Bengaluru
Website:	airtel.in

Airtel is not able to provide phone connectivity in my area which is very much in prime location in city and am unable to use mobile inside my phone. I escalated this issue multiple times and even wrote to CEO of Airtel but nobody is bothered to respond from them. I have been facing intermittent connectivity issues since 2016 and this was my corporate connection but then in 2020 I decided to convert corporate connection to individual connection and porting to other service provider. But now Airtel says I need to wait for 90 days to move connection to other provider. First they can provide me basic phone connectivity and then they are stopping me to change the provider. Why should only customrt suffer and pay them monthly for a connection which doesn't work. I am shocked at ignorance of Airtel for not able to resolve this issue for so long. Therefore I am writing to consumer court to seek help.