[Resolved]  Airtel — Post paid mobile no. [protected]-

Address:New Delhi, Delhi
Website:www.aitel.in

Dear sir,
My son akshay mehra got admission in iim raipur (Chhattigarh) about 2years back. The captioned mobile no. Was given on depositing rs.500/ as security money. After completion of the course my son came back home in march, 2016 and the number got port to bsnl, sonepat, haryana. The number is working satisfactorily. For the last 4-5 days the number is blocked bsnl and on asking reason from them i was told that the number has been blocked on the request form airtel for pending of some previous bill.
When the number got port all the pending amount was paid by me. If there is any amount is due plz, let me know after deducting the security amount i. E. Rs.500/ to enable me to pay the same at the earliest.

Yours sincerely,
D. R. Mehra
M-[protected]
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2016
Airtel Customer Care's response
Dear Mr. Mehra,

This is with reference to your post dated 13 June 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

Dear Sir,
Plz. refer to your e-mail dtd. 13/06/2016 I have to submit that the captioned number was allotted under CUG plan after depositing an amount Rs.500/ as security. U R therefore requested to recheck at your end & advise me the balance amount to be deposit at the earliest. Moreover when I deposit the through internet & enter the number [protected] the system shows the error as"Pl. enter a 10 digit mobile number". So plz. also advise me how can I deposit the remaining amount? I am now available on mobile no.[protected].

Yours sincerely,
D.R.Mehra
m-[protected]
Dear Sir,
Pls. refer my e-mail dtd. 15/06/2016 and advise me in the matter at the earliest.

Yours sincerely,
D.R.Mehra
m-[protected]

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