Address: | 560066 | Website: | airtel postpaid |
Hi,
This is regarding airtel postpaid connection [protected].
I have paid the maximum amount that airtel has levied on me on my postpaid connection since i ported from airtel prepaid to postpaid on oct30, 2015. I had a 599/month plan and they have been levying inr 1400 every month when my mobile bill never exceeded inr1200 inclusive o[censored]sing 3g data!
I have been paying them such heavy amount each month since oct as they just discontinue the services without calling even for postpaid. And i have been doing it because i or in that case anyone has the crunch of time to catch up on complaints.
I have also attached a screenshot that shows the struggle i had for them to justify. They could never justify and were trapped in their own words. The email conversation attached is the proof of the same.
The biggest thing is airtel has been dropping my calls in every 2 minutes while i was using this connection to exhaust all the free minutes in my postpaid plan. When i had prepaid until oct 2015 my calls were hardly dropped. Then i recently shouted on them last month and the call drop decreased, almost nil. I really want airtel to wake up or i want to drag them on digital media everywhere for their notorious actions specially for postpaid connections!
I work for 2 social causes, one for not-for-profit and one ngo as a volunteer and is in marketing so i hardly got time to sue airtel. They never could justify even on mails why and how they are charging me so much.
Now i am furious and i think i should do everything to teach them a lesson for the sake of others also.
I have stopped using that connection since last week. My credit limit was inr3500 and today i receive a mail that they have increased my credit limit to inr14000. Very smart move to keep levying me charges without using the sim also!
I have recently paid inr1500 this month out of the extra bill you levied on me for inr 3200 something. I will not pay more.
I want them to discontinue the postpaid connection so that i can use my same number.
With regards
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