Airtel — postpaid sim card verification not done

Address:

Pune, Maharashtra, 412207

To airtel,

I am 7 years old of you customer
One week ahead, my simcard network will be closed, so i'm postpaid now, i went to care. I took the simcard but it was 5 days yet another verification was not done. Your team does not help
After few days you will launch 5g service, but keep the customer alive for it or otherwise use any of the 5g
I hope you will leave my problem

Regards,
Sangram yadav,
Pune