Airtel — prepaid amount of rs.349/- paid and credited twice

Address:

Thiruvananthapuram, Kerala, 695012

An amount of rs.349/- was credited to airtel account towards prepaid data charges twice. A complaint was registered and the pr[protected] was given. Another message received said that the issue has been resolved and gave ref no. Conrc[protected] on 20/11/2017. However, i have not received the amount.

Please resolve this issue and credit me my amount of rs.349/- to me immediately.

Thanking you

C s maheshwar
[protected]