Airtel — Rate of data reduction

Address:Rangareddy, Andhra Pradesh, 226010

I made a complaint regarding my airtel no. [protected], of data being consumed at a much faster rate than normal...evn if i open jst static web pages or facebook or gmail without refreshing the page, still 80-90 MB 2G data gets finished per 1 hr...its happening since the past few months..i use the sim on huawei net setter and my OS is ubuntu... I had made the complaint on 25th Oct and it was promised to be resolved within 3 days...i registered my alternate no.-[protected] also to b called upon by the customer care executive, but they nvr rangup themselves..then manytyms i again called them, and they jst kept re-registering the complain and promising to call back within 2 days, each time...but 10+ days have passed, i haven't received any call and issue is still persisting..
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Airtel customer support has been notified about the posted complaint.
Nov 14, 2015
Updated by AvijitRai
this is pathetic...there has not been any response till now!!!
Dec 26, 2015
Updated by AvijitRai
it has been more than 2 months and there has not been even an effort to provide resolution for this. Since my last comment here, there again has been no action or even contact made by the company officials.
this month again, i just used the net pack for browsing, and 3gb was expired at an unbelievable speed.
Complaint comments 

Comments

Dear Mr. Rai,

This is with reference to your post dated 6 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
A fast resolution is needed, as the longer you are taking, the more loss you are bestowing upon me...Any time limit possible has also exceeded..
Anyways, I am attaching the connection settings snapshot through my net setter, if needed bychance.

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