Airtel — rc 399-not working for my number -[protected]

Lavanya Bhuma

Address:	Hyderabad, Andhra Pradesh
Website:	www.airtel.in

Hello sir,

This is chennakesava, having airtel prepaid number:[protected]. On 15th august, we have recharged with rc 399 and the plan is not working. We have called and complained to customer care (12118) for so many times and no one is helping us. Every one says 'sir! Please remove user sim card and re-insert. With in half an hour your data plan will work'. How many ever times we should do this.

We don't understand where the wrong is going. No one helps us but the name is 'customer care'. When we use data, you people are charging from my main account. Then why the hell data plans exist.

We are airtel customer from past 6years and didn't face such weird issues. Please try to solve our problem.

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Airtel customer support has been notified about the posted complaint.

Aug 21, 2017

Updated by Lavanya Bhuma Every time customer support people say 'sir your number? sir please wait we will check details, sir your RC399 plan is activated, sir your handset is RedMi note 4 right, sir every thing is looking fine.. etc etc'. Then why data is not working for me means answer is 'sir we also don't know'. I feel so frustrated with all these answers every time