Airtel — refund amount - new broadband

Address:

Chennai

Hi, i have raise a broad band request and paid the amount online ₹2828 on march 26 2020. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So i have contacted appellate team but then also i am unable to get my refund amount yet.