[Resolved] Airtel — Roaming in Thailand

Dilip Kr Sarma

Address:

Jorhat, Assam, 785001

My Phone no is [protected].Recently I had taken a package where In Thailand I will get Free incoming call, 2GB data, 250 Free minuets to India and 100 free SMS per day in Rs 1199.Validity is 10 days.
But while in Thailand I could make Out going call only and Whatsup. If somebody call from India it shows as my phone is switch off.
I had even done sim card on and off.
I have been cheated

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Mar 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 29 January 2017.
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Feb 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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