[Resolved] Airtel — Showing edge all the time... Poor customer service

naasoo

from Ernakulam, Kerala

Address:

Ernakulam, Kerala

Your service is too bad . being an airtel customer for past 10- 11 years... the service you are providing at kochi is horrible and disaster. you dint even have a customer care assistance any where after edapally, kochi, atleast near to Aster Medcity, Kochi . BADLY NEED AN ASSISTANCE FROM YOUR OFFICE TO CHANGE MY SIM, AS IT IS NOT WORKING FOR THE PAST ONE MONTH. I HAVE BEEN TRYING TO CONTACT YOUR VARIOUS OFFICES FOR MORE ASSISTANCE, BUT DINT SEE ANY LIGHT ON IT.

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Oct 2, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 31, 2016

Updated by naasoo I have complaint in my other Airtel number which is not working now. That's why I provided my official number, so that your customer care assistant, can reach out to me .

Verified Support

Sep 01, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 31 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

sonal kamle

from Ahmedabad, Gujarat

In my sim card it shows no service.

Pradeep D. Sangma

from Kanpur, Uttar Pradesh

Please kindly change my Rs, 456/monthly package to Value prime pack of 275/month my Airtel DTH vc no.[protected], I don't want the package of 456 from now on, please do change my monthly package of 456/month to 275/month of value prime package. It is my earnest request to the company to kindly change my pack.
Thanking you.

Suman Chouhan

I have recharged with @9rupees but suddenly 25 rupees were deducted while we were not activate this Service your customer Care officer refused to return my mob Balance