Address: | Chandigarh, Punjab | Website: | www.airtel.in |
While browsing on net, Some Ero Videos activated automatically and my account have been charged Rs. 35 unnecessarily. This has happened second time in last two months while using mobile data on Airtel. This has never happened when i am connected on BSNL or Connect network. Both the time I called airtel customer care and they agreed to deactivated the services and assured me money wont be charged (Hoping the same). But this is a kind of racket for charging money from customers. In case if someone clicks on any such paid link, it should send OTP on phone to confirm if the customer wants to subscribe or it has accidentally clicked on the link. Money shall not be charged automatically in any case. It should ask for credit/ debit/ netbanking/ aadhar/ OTP etc. credentials to verify before deducting money from the Airtel.
AIRTEL - Please correct the procedure and do not lose your image by doing so.
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